Beginning Tuesday, March 24 and until further notice:
Any and all business conducted at the shelter by the public will require an appointment.
Call 407-742-8000 before you come to the shelter.
Guests will be screened at the door before being allowed to enter the facility.
When open, entry to the facility will be by appointment only.
Call 407-742-8000 for an appointment.
All guests will be screened at the door and denied entrance if deemed medically necessary.
Facility open hours:
Tuesdays: 10:00am – 4:00pm
Thursdays: 10:00am – 4:00pm
Saturdays: 10:00am – 4:00pm
Shelter phone lines open
Mondays: 8:00am – 4:00pm
Tuesdays: 8:00am – 4:00pm
Wednesdays: 8:00am – 4:00pm
Thursdays: 8:00am – 4:00pm
Fridays: 8:00am – 4:00pm
Saturdays: 8:00am – 4:00pm
Field services remain on emergency calls only, which include people bitten by animals, animal cruelty and neglect, injured animals, and law enforcement requests.
Surrendering an animal
By appointment only
Visit www.osceolacountypets.com/leash and complete an appointment request form; or
Appointments will be required before any member of the public may enter the shelter for any of the following purposes:
Foster animal vet appointments.
Adoptions (Guests must call 407-742-8000 or email questions at email@example.com prior to their appointment for adoptions). Group size limited to 4 individuals.
Lost pets (Guests must have completed an online lost pet report with a photo before making a lost pet walk through appointment. Guests may call to complete a lost pet report over the phone if they do not have internet access). Only 1 guest allowed for a lost pet walk through.
Found pets (Guests must have completed an online found pet report with photo for all stray/found animals before calling to set up an appointment to bring a stray pet to the shelter). Only 1 guest allowed for a found pet/stray drop off.
Owner requested euthanasia – service available for emergencies only by appointment
Pet license tags are not available at the shelter at this time.
All tags or pet licenses must be completed:
Volunteers & interns
To encourage health and public safety, we are no longer able to continue on-site volunteers and interns effective Thursday March 19, 2020.
Click the image to find out more!