Any information provided here is subject to change without notice.
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Beginning Tuesday, March 24 and until further notice:
Any and all business conducted at the shelter by the public will require an appointment.
Call 407-742-8000 before you come to the shelter.
Guests will be screened at the door before being allowed to enter the facility.
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Hours of operation:
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When open, entry to the facility will be by appointment only.
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Call 407-742-8000 for an appointment.
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All guests will be screened at the door and denied entrance if deemed medically necessary.
Facility open hours:
Mondays: closed
Tuesdays: 10:00am – 4:00pm
Wednesdays: closed
Thursdays: 10:00am – 4:00pm
Fridays: closed
Saturdays: 10:00am – 4:00pm
Sundays: closed
Shelter phone lines open
Mondays: 8:00am – 4:00pm
Tuesdays: 8:00am – 4:00pm
Wednesdays: 8:00am – 4:00pm
Thursdays: 8:00am – 4:00pm
Fridays: 8:00am – 4:00pm
Saturdays: 8:00am – 4:00pm
Sundays: closed
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Field Services
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Field services remain on emergency calls only, which include people bitten by animals, animal cruelty and neglect, injured animals, and law enforcement requests.
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Citations and services related to the field will be conducted by officers or directed to the main phone line for information and questions.
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Surrendering an animal
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By appointment only
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Visit www.osceolacountypets.com/leash and complete an appointment request form; or
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Call 407-742-8025
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Appointments required
Appointments will be required before any member of the public may enter the shelter for any of the following purposes:
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Foster animal vet appointments.
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Adoptions (Guests must call 407-742-8000 or email questions at petadoptions@osceola.org prior to their appointment for adoptions). Group size limited to 4 individuals.
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Lost pets (Guests must have completed an online lost pet report with a photo before making a lost pet walk through appointment. Guests may call to complete a lost pet report over the phone if they do not have internet access). Only 1 guest allowed for a lost pet walk through.
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Found pets (Guests must have completed an online found pet report with photo for all stray/found animals before calling to set up an appointment to bring a stray pet to the shelter). Only 1 guest allowed for a found pet/stray drop off.
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RTO (Return to Owners) – pets being returned to owners must have an appointment and only 1 individual allowed for pick up
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Owner requested euthanasia – service available for emergencies only by appointment
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Pet license tags
Pet license tags are not available at the shelter at this time.
All tags or pet licenses must be completed:
Volunteers & interns
To encourage health and public safety, we are no longer able to continue on-site volunteers and interns effective Thursday March 19, 2020.
Other news/specials
Click the image to find out more!
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Important links
Osceola County COVID 19 updates
Adoptable pets
Lost and found pets
Pet Licenses
Surrendering a pet
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