Osceola County Animal Services boasts a strong team of dedicated staff and volunteers. Our collective goals are to maintain safety and to find all of the adoptable animals that come to us their forever homes. To this end, we work together to develop and improve our community presence through training, marketing and constantly updating our procedures.
We are an open access shelter, meaning we must accept all of the animals that come to our door, whether healthy or sick, safe or dangerous. In the past seven years, we have increased our live release rate by 147%. Our goal is to become a high live release shelter just as soon as we can. With the team that we have in place, we know that this lofty goal will be realized while continuing to keep the community safe, our number one priority.
Below is the recognition that our team members have received recently. We take pride in our team and want to share with the community their successes.
Entries for Team Recognition Shout Out
|Shout out to||Author's name||Date||Shout out story.|
A big thanks to Tracy for bringing cheer to the lobby with some new, updated decor! The team here as well as our future guests will definitely enjoy the new look! Thank you!
I just wanted to take a minute to thank officer Class for his persistence in an animal neglect case we recently had. Walter did not hesitate when we asked for help concerning a matted dog and holding the owner responsible. He provided education to the owner regarding the importance of proper grooming and followed through until she met her obligation of her citation. Thank you Walter!
Shout out to Soraida for doing an amazing job in her new position! She has completed both the reorganization of the food prep room and the renovations of the bathing room for the dogs in A building. She saw a need and took the initiative with both projects to help create more efficiency for the shelter and for our team! Thank you!
Tracy stayed late to get a very long timer dog adopted. The adopters called and said they had been in earlier and spent time with Axel and they were coming back because they wanted to adopt him. They were stuck on I-4 and trying to make it here before 6pm. Tracy waited because it meant getting this long timer dog adopted. Great Job Tracy getting this long timer a home. 🙂
Last week Jess and Amber came back and helped the kennel staff catch up on triaging dogs. It was greatly appreciated 🙂
Amanda, has been doing a great job filling in on the rounds team while Dawn is out. She offers great insight for the other members of the rounds team to consider when evaluating the health of the animals.
Sarah and Andrew have been doing a great job learning intake quickly and efficiently. They have dealt with the numerous situations that arise in there with professionalism and are great examples of the many hardworking kennel technicians at OCAS.
Debbie took it upon herself to put sweaters on the dogs in A building today to make sure they are nice and warm for this chilly weather. She always shows true compassion and dedication for our animals. Thank you for all the care and help you provide here at animal services, Debbie.
Debbie not only has a great big heart for all our animals but she also has the patience of a saint. She has really dealt with some difficult customers over the years and she does it with style grace and knowledge. She is one of our superstars and deserves a great big THANK YOU for all she does. We couldn't do it without her.
During a walkthrough in the afternoon we found Char taking the time out of her day to welcome a scared dog. It is incredible seeing someone care this much after many years of work. I hope I do this after being in the animal field for 20+ years just like Charlene. I aspire to have her work ethic, and I thank her for all the hard work and care she shows each day.
|Angie Smith||Amber Mixon||02/10/2020||
I just wanted to give a team shout out to Angie. She is always willing to help in every department no matter how challenging a task may be. She always steps in to help the vet suite with paperwork, planning vaccine clinics and helping with patients. She is a great team player, always willing to help and has a positive attitude when doing so. Thank you Angie you are appreciated more than you know:)
I wanted to thank Walter for planting the flowers outside the main door heading to the kennels. It's a really nice addition to an area that was usually a bunch of dirt and mud!
Andrew has done an excellent job of taking care of whatever livestock we happen to have. He helped Elliott recover after having hoof surgery months ago resulting in Elliott going to rescue last week. Andrew is always willing to go the extra mile whenever needed or asked. Thank you Andrew. You are appreciated!
Walter did an excellent job dealing with a very sick cow, working to get a veterinarian to the location and dealing with an upset owner He spent the time needed to handle the situation professionally and with compassion. Thanks Walter!
Sending a big thank you to Andrew for helping to train volunteers in animal cleaning and care. He has been organized, thorough, and professional. Thank you!