Follow up questions
Question: Do you own or rent?
If the property is a rental (home or apartment), ask "Will your landlord allow you to keep a (cat/dog) ?"
Some landlords do not allow certain pets (large dogs, Pit Bulls, etc) and some allow no pets at all.
Some home owners' insurance companies will not cover homes if certain dog breeds are on the premises.
It is vital that the potential adopter know the above prior to completing the adoption. Let them call to be sure, if necessary. The adoption fee will not be refunded if the landlord, after the adoption, says that the tenant cannot have the animal.
Question: Have you lived with a (cat/dog) before?
If the answer is no, the specialist can explain the commitment, including medical, food and other expenses, as well as time.
If the answer is yes, this will open up an opportunity for a dialog about their past pet experiences.
Question: Do you currently own a (dog/cat)?
Here the specialist can probe to find out if the potential adopter is sure that a new animal will interact well with their current animal or animals.
For example: has the dog been around a cat? Has the cat interacted with another cat in your home?
Question: Do you have children in the household?
This is big. Certain animals are recommended for certain families, based on the animal's temperament. Those observations are available on the kennel card, as well as other recommendations.
A family with a very young child may not, for example, be happy with a senior dog that would not like to be hugged by little ones. Likewise, a cat who is solitary may not be pleased with being handled a great deal.
Question: Are you comfortable doing training with your new dog?
Someone who is either not comfortable or does not have time to train a dog should be discouraged, for example, from getting a puppy, as they often require patience and a great deal of time to properly train. That person may want to look at an adult dog or perhaps a cat that may no require the time commitment.
Question: Are you financially capable and prepared to provide medical treatment?
Animal Services does not provide medical treatment for animals not in our direct care, so the burden falls to the new owner once the animal leaves the shelter. That care will begin within a short time after the animal leaves the shelter as the animal will need to be examined by an outside vet.
As all animal care, including medical, food and other expenses can be high, the adopter needs to be sure that they can care for the animal without causing an undue burden on their family or themselves.
Guest Response: "I do not have time for this".
These surveys are an integral part of the adoption procedure and are not optional.
If the guest does not have the time to complete the survey, they are welcome to return when time is available. As much as we would like the public to enjoy interacting with our pets, we cannot accommodate people who just want to pet a dog or cat. Both staff and volunteer time is already stretched thin and our mission is to adopt out the animals in our care.
Team member: At this time, gather the animal's information.
kennel card (on enclosure clip board)behavior sheet (on enclosure clip board)
share animal information: age, history, current status (hold) be honest...
discuss adoption fees and other expenses (adoption fee includes spay or neuter surgery, microchip, rabies and other needed vaccines; county license and tag fee)