► We provide community pet care education and enforcement of the Osceola County Animal Code and Florida Statutes throughout the 1,505 square miles of our jurisdiction.
► We respond to approximately 11,000 calls for service each year.
► You can view a copy of the most up to date animal code for all county jurisdictions using the links menu above.
Work hours
► Call 407-742-8000 extension 4.
► Every day of the week
► 8:00am – 11:00pm
►After hours, emergency services only.
► If you need to request an Animal Services officer, please call.
► Response times are based on the severity of the incident. More serious public safety issues are always the top priority.
What we do
The following is a list of calls that Animal Services Officers routinely respond to:
► Injured or sick animal
► Cruelly treated or neglected animal
► Abandoned animal
► Nuisance animal
• excessive noise
• offensive odor
• dog running loose; at large
► Bite incidents
► Venomous snakes on outside property.
► Alligators four feet or less in length (outside of habitat). Larger alligators call the Florida Wildlife & Conservation Commission.
After hours
► Call 407-742-8000 extension 4
► 11:00pm – 8:00am
We have one Animal Services Officer for after hour emergency calls only. Residents should call for an Animal Services Officer to be dispatched if needed.
After hours calls are for emergencies only.
Emergency examples:
- Aggressive dog at large
- Injured or sick animal
- Person bitten/attacked by an animal
- Law enforcement assistance
Officers will not respond to non-emergency calls after hours. This includes:
• dogs at large,
• nuisance complaints, and
• and other routine complaints.
Roadside deceased animal removal
Osceola County
► Call 407-742-7500
All roadside deceased animals on county roads are picked up by the County Road & Bridge department. They can also pick up sick or injured animals.
City of Kissimmee
► Call 407-518-2506
Roadside animal corpses on the City of Kissimmee right of way are picked up by the city road department.
City of St Cloud
► Call 407-957-7357
Roadside animal corpses on the City of St Cloud right of way are picked up by the city road department.
Animal abuse and neglect
► Our Animal Control Officers are required to investigate complaints of animal neglect and cruelty.
► Often, education may be all that is needed to help the animal and owner get on the right track.
► Unfortunately, some cases are so extreme that a thorough investigation by our officers and law enforcement will begin, leading to prosecution so animals can be removed and kept from further suffering.
Animal bites
► Animal bite cases are mostly owned dogs biting people.
► Stray animals actually are a very small portion of reported animal bites in our County.
► In most cases, biting animals have to be brought to the shelter for a ten (10) day observation period. This is to protect the person bitten by making sure the animal was not able to transmit rabies.
► In serious bite situations, dogs may be classified as dangerous. This requires extensive investigation by the Animal Control Officer. These cases may take months to settle.
