When working with animals and providing care, accurate observations along with detailed record keeping is extremely important.
Kennel cards should not be utilized to record daily notes or observations. The only hand written notes are medical vaccination record notes and transfer dates written on the top right corner of the card by the vaccination and rounds team members. There also will be circled identifiers such as "OK for adoption" or "RTG" that the vaccination and rounds team members will circle in their evaluation process. All animals must have their kennel cards on their cage with them. If adoption, transfer, or return to owner is occurring, the bottom half of their kennel card must remain on the cage with them.
*On occasion, the team member assigned to the area or the Rounds team may turn a kennel card packet backwards to indicate a veterinary or behavioral need. Please contact the team member assigned to the area with questions or concerns regarding an animal with a backwards kennel card.
Behavior Notes / Observation Sheets
Behavior note records is the note keeping system for general observations on health, behavior, and enrichment.
All dog care team members should be recording notes and observations each time they interact or socialize with the dog. This includes training sessions, enrichment sessions, adoption showings, but does not include cleaning and sanitation times.
Medical or Behavior Concern Clipboard
If a non-emergency medical or behavioral concern arises, please record on the animal's behavior record notes but also include the concern on the clipboard located at the front desk. A member of the Rounds team will address the concern as soon as they are able, but within 24 hours.
If it is an emergency, notify the team member assigned to the area or the front desk team immediately. Emergencies include labored breathing, lack of responsiveness, seizures, or other life threatening issues. If you are unsure, always seek assistance.
Veterinarian Check List
The daily animal care lead, along with the Rounds Team team members, are also able to utilize a communication tool-the Vet Check List. Our veterinarian team responds to the vet check list and will provide recommendations.
Approved team members with access to the shelter database named Chameleon will also be able to record notes and observations within the animal's record.