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Citizens of Osceola County cannot just show up at the Animal Services facility and surrender a pet or pets. A procedure has been implemented that allows the both the citizen and the shelter staff be sure that surrendering the animal is the appropriate course of action.

A great deal of work has gone in to implementing programs to help our citizens keep their pets, from lower cost veterinary options to providing deals on food and other resources. Our goal is to keep pets with their families.

When someone wants to begin the process of possibly surrendering an animal, the citizen should click the link below and complete the form. You can also call 407-742-8025, or email petretention@osceola.org. Please do not just bring the pet to the shelter for surrender, an appointment is required for all pet surrenders.

Pet retention contact form